Friendly, professional & delivers consistently

Kate has an excellent knowledge of the hospitality business, both from an operational point of view and from a marketing perspective. She has worked with Embleton Spa to create a brand new website and social media platforms that are helping us to build our profile and reputation online. She is friendly and professional, and delivers consistently on what she promises

Ali Dixon Hotel Manager Embleton Spa Hotel

Brilliant at keeping us involved

Kate has just finished our website which is superb. She has been brilliant at keeping involved with us throughout in order that we got what we wanted, as well as getting involved in all aspects of social media to help us promote ourselves. I would heartily recommend her to anyone, whether you are a new business or an established one

Julian Seeds Owner Parkside Hotel

Over the moon with the finished product

“I needed a pop up banner at quite short notice for an event I was going to and Kate was recommended to me by a mutual friend. I was absolutely over the moon with the finished product – it looked so professional and really made me stand out. I would recommend Kate to anyone looking for marketing materials and I will definitely use her again.”

Angela Black Owner AB Accountancy Solutions

Logo is fantastic!

We asked Kate to produce a logo for a high-profile third party event – the logo is fantastic! This led to her producing a very professional brochure and then a website for us. Kate worked to a very tight deadline and also offered advice re social media! I would, unreservedly, recommend Kate if you are looking for this type of business service.

Sue McDonald Fundraising Manager Macmillan Cancer - Beijing Biddies Challenge

Passion, drive, & tenacious spirit

Kate’s passion, drive, & tenacious spirit, accompanied with her complete integrity, inspires & lifts all that work with her. Kate is relentless in her drive for success & most importantly that of her clients business! Accordingly it gives me great pleasure in endorsing Kate & writing this recommendation & I highly commend Kate to any business that is considering working with her to expand or build their business!

Neil Windross Business Devt Manager

No hesitation at all in working with Kate on future projects

Kate has worked very closely with the City Council on making the Carlisle Ambassadors a real success. Her friendly but tenacious approach has built a diverse and sustainable partnership to promote the interests of the city. I would have no hesitation at all in working with Kate on future projects and enthusiastically recommending her to others

Jason Gooding Chief Executive Carlisle City Council

Professional & very creative

Kate is a joy to work with, she helped me develop the right website and content that would get my company found. Highly professional and very creative with strong ethics Kate is someone I recommend to my contacts without hesitation.

Vivienne Tregidga Owner Impact 108 Website

Dedicating time to deliver fantastic results

Having Kate on the “team” for our large scale charity project has been a lifeline. Not only is she is friendly, professional and creative, she has gone over and beyond our expectations, dedicating time to deliver fantastic results. Kate is full of ideas, which have helped drive the project forward. I highly recommend her!

Agnieszka Sheppard Head Regional Fundraising Macmillan Support Challenge

Kate’s practical approach has helped us become more skilled

Like most businesses and organisations these days West House have had to consider our approach to social media and how best to get our message out there to the public and people who use our services. By working with Kate we were able to develop an integrated strategy that enabled us to build upon our existing web presence and make effective use of media such as Facebook, Twitter, LinkedIn and YouTube. Kate’s practical approach has helped us become more skilled in managing our own presence and content online, and she has been there in the weeks that followed our training when we needed more hands on support.
I would thoroughly recommend Kate’s services to any business needing to improve their social media content and presentation.

James Cox Chief Executive West House Cumbria

Kate showed us exactly what we should be doing

We used Business Toolbox Cumbria to help us to be more visible on the internet in terms of Social Media presence. We really struggled knowing which channels to be on and what sort of content we should be putting on. Kate showed us exactly what we should be doing and made it seem so easy. Now we know what we are doing, we are getting found more easily and are able to promote our products in so many different ways. Thank you!

Catherine Clifford Director Lansdowne Hotel Eastbourne

Expert advice which greatly improves quality of your online presence

I would highly recommend Kate from BTC. Her initial energy and enthusiasm for your business is a great lift. This is then followed by expert advice which greatly improves the quality of your online presence and marketing materials.  The continued after support is superb, and ensures value for money

Chris Wright Owner Wright Sport Services

Wish we had another site to design so we could hire her again

We could not be happier with both the service and the end product from Kate at BTC. Right from the beginning Kate was so professional and thorough. We asked Kate to use her experience and professional knowledge to take our basic thoughts and the information we wished to deliver. Not only is the site visually stunning, we find it very user friendly, and  it has had a dramatic effect on our weekly turnover. We are getting so many more enquiries through our new website based email than our previous email. I simply can’t recommend or thank her enough! I only wish we had another site to design so we could hire her again!!!

Simon Haslam Owner Waterfront Restaurant Website

Training designed to be completely relevant to our firm and sector

Our firm hired Kate to provide social media training in March 2014, focussing in particular on LinkedIn and Twitter. Kate designed and delivered two terrific training sessions to our team. The training had been designed to be completely relevant to our firm and its sector. It was exciting, fun and completely interactive. Everyone not only had a whale of a time, but came away feeling that we had learned so much and felt confident to put our new skills into action!

Kate is an absolute professional in every aspect – I would thoroughly recommend her to any business no matter what sector. Not only is she hugely experienced, but she’s also fully up to date with today’s technology and how it can be made to work for you. Hire her!

Training delivered with Michelle of Michelle Masters Consulting. To find out more about our training, check out

Scott Garson Practice Manager Cartmell Shepherd